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Soulflower Return Policy
Soulflower's 7 Day Return Policy
We want you to have complete peace of mind when buying products from Soulflower. We understand that a lot of you may be buying from us for the first time, and might have concerns around purchasing products you may not be sure of. Our returns policy guidelines takes care of all that. Read on to know more (we want you to know we value you and that's why there's absolutely no "fineprint"!)
All returns must be in unused condition with all original tags and packaging intact.
Our Quality Assurance team will take the final call on whether to approve or reject a return.
The refund amount on a successful return will be credited to you in the form Soulpoint cashback account on Soulflower.biz. The credit would not be transferrable and would be usable only on your user ID on Soulflower.
No exchange or replacement requests will be serviced. Given the seasonal nature of the products we sell, it is not possible for us to maintain stock for all product types sold over the trailing 30 day period. Therefore, we urge you to kindly place a fresh order on our system using the refund coupon issued to you on successful return.
You will have to ship the item to be returned at your own cost.